MIND YOUR ATTITUDE PROFESSIONALLY



As a professional, you are required to demonstrate an attitude and behaviours appropriate to the workplace. This includes organising and prioritising your own workload and aiming to deliver work of high quality that meets agreed objectives. You will need to work effectively with other people from both your own, and other organisations. Professional is use to describe attitude, behaviour and actions towards your career. You need to be committed to your own learning and development, and take action to address your identified learning and development needs. Below are some attitude you need to consider professionally as a Human Resource.

The Need to Stay Organised
When it comes to the management of HR, it’s imperative that everything has its place, because lost items and files can be of great importance down the track. For large corporations, it’s especially important to have HR intranet software in operation these days as very little is done without the Internet, or at least an intranet portal. Keep things neat and tidy and they can be found when needed.
Being organised also helps when there are lots of things to manage at once. Multitasking is the important word here, and it’s one of the main things that a HR manager should be good at. There are potentially lots of issues staff can have and very often they all need to be dealt with simultaneously.


Being too Friendly
Remaining professional is also critical to recruiting efforts. Refrain from asking candidates personal questions. “It’s tempting to want to chat and really get to know a candidate, but it’s important to stick to employment-related questions usually. Carole Robinson described it as “cheerleading”—in other words, trying too hard to please everyone. HR is not about ‘liking people’, rather, it’s about understanding people, business practices and regulatory demands, as well as developing a culture that allows the business and its staff to thrive.
“Your friendships and personal needs are secondary to your obligation to your employee,” — Josh Seitz, director of HR at Horizon Credit Union

Underestimating the importance of Compliance
The act to comply with rules, policies, norms etc. of the organisation is vital. It’s great when HR professionals have the luxury of time to assimilate to their roles, but for many departments of one or small teams, that’s not an option. Whether ready or not, many practitioners must hit the ground running. Millennial Marlena Wesh bravely described her greatest struggle. “I find the biggest mistake I make as a new HR professional is not employee relations, but with benefits as they relate to legal infrastructure”  Understanding the time constraints and how important they are under Affordable Care Act (ACA) rules and regulations is something that should not be taken lightly.

Be Discrete, Tactful and always Ethical
From the point of view of the organization, it will be to its benefit to have employees with solid work ethics, because their traits and personalities will contribute to the attainment of the vision and goals of the organization. Once you are already part of the company or organization, you’d go on and on about how all employees must have a good work ethic so they can contribute to the achievement of the organizational goals. In many cases, HR managers have to deal with situations that are indefinite. Being it sexual harassment? Discrimination? There’s a lot of pressure to decide an outcome when there’s a grey area, and it’s important to know when to make an assertive decision yourself, and when to ask colleagues or managers for help, in such cases, decisions taken should be ethical.

Be Communicative
One of the most important skills to have in HR management is communication. HR managers need to report to higher managers, other departmental heads, their own staff, other department staff, bosses and potential and even past employees because keeping everyone on the same page is vital in this area of business.
As an employer or HR you need to check your behaviour and attitudes towards your employees and company at large. Your efforts towards creating an atmosphere for good office etiquette is relevant. All levels of management are to be communicated to, thereby getting feedback on employees performance and attitude towards work, and also, to the upper levels for decision making towards the accomplishment of organisational goals.




Location: Accra, Ghana

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