ZenFuCareer

Employees form part in the process and dealings with organizational produce and are referred to as internal customers in many occasions. An internal customer is any member of an organization who relies on the assistance of colleagues to fulfill their job duties. That includes every employee and department of any business, from human resources to finance, from sales to customer service, from custodians to the CEO , from vendors to distributors and all the way up to the President of the company. Everyone in the organization is a customer to someone else. Internal customer service is an act that ultimately results in the ability (or inability) to provide excellent service experiences to external customers. Below are nine (9) indicators that affirms employees as internal customers. Employees Knowledge on Products and Services Employees know more about the pros and cons of the product as they are involved in the company. Si...

Making a decision on what you want to do in the future can often be difficult. Career strategy simply means developing series of actions that you will take each day on your career goals in order to achieve them. You need to decide where you want to take your career, what the options available are, and how you can make an informed decision on the right career path for you. How do you attain your career goals? This is to develop or come out with career strategies in a manner as discussed below. Assess Yourself Developing a career strategy starts with assessing yourself to know your strengths and weaknesses. Before you can start to explore the right areas, you need to focus on yourself. Also, you need to know the things you are really passionate about, your interests, your hobbies, your career preferences, your career aspirations. You need to consider; what your strengths and weaknesses are? What motivates you in the workplace? Assessing yourself is a combination of what yo...